How can I be sure that I order the correct size?
Please use your regular American shoe size. For additional sizing information, please check the sizing chart and sizing notes here.
What if the shoes don’t fit properly or I don’t like them?
You may return unworn shoes within 30 days of receiving them, view our return policy here.
If I return the shoes, do I have to pay the shipping charges?
Yes.
I wore my shoes one time and now I want to return them, can I still get a refund?
No, you can only return or exchange unworn shoes.
If I send the shoes back and they get lost is that my responsibility?
Yes, it is. For your protection, we recommend you obtain a tracking number and/or insurance when you ship your items to us.
If I return the shoes for a refund are my shipping charges refunded?
No, unless you are returning the shoes due to a mistake on our part.